Few days ago, a Chinese woman got tasered by a pair of Nashua polices after she refused to leave an Apple Store. She named Xiaojie Li, 44 years old, a Chinese national who lives in Newton. On that day, Li was carrying about $16,000 in cash to shop for iPhone 5s, but Apple Store refused to sell it to her because the store manager explained she had already bought two iPhone 5s last Friday and the store policy limits customers to two phones each. Due to language barrier, Li couldn’t understand and thought it’s unfair because she saw other customers buying multiple iPhones, so she attempted to record video of them doing so. The manager then asked her to leave for numbers of times and saying she was not welcomed at there, but Li persisted to stay. Shortly, the store called the police officers to escort her out to provide mall security.
The video shows Li was writhing and screaming on the floor when arresting by two cops.
According to many news reports, Li was just trying to buy more iPhone 5s for her family members in China. Li’s fiancé told a WCVB reporter, “Even if she was a scalper, does it rise to the level of getting a beating from police?“.
The police said they did not use excessive force after using a taser on Li. Li was given 10 minutes to comply with arrest, but she did not do it. There is less violent option like pepper spray, but the police said it could have harmed other customers.
We don’t know whether it’s exactly the truth that Li couldn’t understand what the manager was saying, but it is definitely unnecessary for the police to use a taser on her to “provide security for the mall” after they couldn’t persuade Li to comply with arrest. From this incident, we could see Apple’s policy is really stupid and extremely unfriendly to customers, it doesn’t let customers to buy “too many” of their products even you have money. This just sounds like we need to beg Apple to sell us an iPhone. Why would you want to get an iPhone?
Source: CNN Money
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